I would like to share the experience we have had with Neil since he has been responsible for the letting and then management of our flat in London. Neil is responsive, proactive, customer focused, reliable and organised. Whilst he was looking for a tenant for the flat, he was very good at balancing our wish to maximise our rental income with the realities of the market. Since he has been managing our flat there have been quite a few issues with the boiler and the building which he has managed professionally and with excellent communication, in keeping us informed of all that was happening whilst giving advice. Based on my experience, I would highly recommend Neil as a person to let or manage a property.
Elisabeth Le B. Brook Mews North, W2
A year ago, when I decided to let my ground floor flat, I contacted a well known agent. A woman came to inspect the flat and later her boss. I did not take to either of them or their attitude. I then contacted Cavendish Rowe and Neil Aitken came to see me. He was pleasant and efficient and I liked him. When the flat was prepared he let it immediately. Neil can be strict with tenants over rent collection and they toe the line. If I have a problem we discuss it. He has now let the flat for a second year, at the end of the present contract. From my personal experience, I would have no hesitation in recommending his services.
Betty W. Gloucester Terrace, W2
Neil has been a great agent to work with. He is meticulous, efficient and reliable. He follows up and is prompt in replying to queries. I would recommend him highly.
Rajhev K. Queens Gardens, W2
Neil is honest, reliable and trustworthy. The tenants rent is always paid in on time, and fair quotes obtained for any additional work that is required. Issues are dealt with quickly and efficiently and resolved well on behalf of both parties. I have no qualms in recommending his services for the management of your property.
Zanine A. Swinton House, W2
I have found Neil Aitken to be a very good manager of my rental property. He is always prompt in his actions and has a good network of skilled professionals to address any work that is required. He keeps me well informed of any developments and is reasonable in his approach. I would gladly recommend Neil as a rental property manager.
Stelios K. Gloucester Terrace, W2